F.A.Q.

Frequently troubleshooting

• Is it possible to use Flexyscore offline?

  It is not possible, Flexyscore is a web based system so it always needs an active connection to work.

• Can I use Flexyscore for a direct Live Stream from my smartphone or tablet?

  Yes, it is possible, with some technical limitations. Several mobile apps now allow you to insert "web sources" into live streams, such as Streamlabs, CameraFi, PrismLive and several others have introduced this feature.
  We found some "lack of youth", some of these great apps struggle to display web content correctly or do not update scores in a timely manner. It also depends on the type of smartphone / tablet you are using, higher-end devices are more reliable.
  However, the implementation of these services continues and will certainly be reliable in the near future.

• Can I customize my scoreboards?

  Of course! Flexyscore has been programmed to give you as much freedom as possible, visit the MasterClass section for all the details.

  If you need support to create your custom graphics contact us, we will make a quote for your project.

• Scoreboard does not appear in my broadcasting software

  Make sure you entered the correct URL, try pasting the url into your browser: if it appears, then the problem is software-related. If the scoreboard does not appear in the browser, delete the the scoreboard (pause > drop) and create another one.

• I want to enter very long names, how can I do?

  You can't! We set the limit to 20 characters, for several reasons .. Firstly because too long names make the scoreboard too big, so it would occupy most of the screen.
  The Scoreboard (as the big broadcasters teach us) must be clear, legible and as small as possible, which is the reason why team names are often reduced to just three characters.